We’re looking for someone to be the point of contact for Earthly Yours future and present clients: to listen, respond, and guide them through the journey of working together with clarity and warmth. You’ll help clients move smoothly from inquiry to handing over the project to our internal operations team, making the process effortless and reassuring for them — and organized for us.
If you’re a people person who enjoys design and craft, can stay highly organized and dependable across many moving parts without missing a detail, and can balance professionalism with empathy, we’d love to have you join our team!
This is a full time position for a minimum of 2 years in our studio in Bangalore (near Bangalore University) with an occasional need for travel pan India for site visits, events, etc
Who we are
Our Bangalore based design studio, Made In Earth Collective, promotes an architecture that is closer to the people, the environment and the resources of a place. We work with natural building materials and techniques with a taste for experimentation and innovation. Our journey with handcrafted finishes lead us to create Earthly Yours, a passionate team of artisans, engineers, designers bringing artisanal finishes into spaces. We pride ourselves in offering a complete palette of techniques from clay and lime plasters to clay paints, lime washes and IPS, providing guidance at all stages of a project, from design detailing, to material production, planning of work on site, application of the finishes and ultimately support for long term maintenance and repairs.
Roles & Responsibilities
Client Communication
- Be the point of contact for all incoming inquiries.
- Schedule introduction calls, feasibility checks, and follow-ups as per our internal flow.
- Handle day-to-day client questions (with support from the team for technical and strategic queries).
- Convey our practice’s ethos — balancing professionalism with the warmth which is essential to all our collaborations.
Sales Process Management
- Ensure each lead moves smoothly through our onboarding pipeline.
- Ensure all leads are attended to promptly with timely follow-ups.
- Prepare and update project proposals (sending documents, clarifying scope, timelines, etc.).
- Work towards the confirmation of the project (acceptance of proposal, retainer payment, etc.)
Accompany active projects
- Ensure smooth transition to the design and operation teams after a project gets confirmed.
- Follow each step of active projects with the team and guide the clients through them .
- Timely Billing and invoicing for each project
- Coordinate hand over and closure of projects
Who are we looking for?
- Strong communicator in English (Kannada/Hindi is a plus).
- Warm, people-friendly, and empathetic; can listen as well as explain clearly.
- Organized and detail-oriented : you are a task master
- Team spirit and collaborative nature are essential
- Enthucutletness : you are curious, flexible and enthusiastic to be in a creative and ever evolving work environment
- Fluent with digital tools : email, video calls, calendars, WhatsApp, excel and CRM tools (training provided).
- Client relationship experience in any industry (sale or hospitality is ideal)
- Interest in architecture, interiors, craft, or design is a plus
Why Join Us?
- Supportive Team: Be part of a passionate and collaborative team
- Learning environment: We make space for continuous learning, research and development of new ideas.
- Unique projects: Our passion for artisanal finishes takes us to incredible locations and contexts from heritage buildings to urban commercial projects, remote farmhouses and tiny apartments.
- Growth Opportunities: Continuous opportunity to learn, evolve in your role, increase your responsibilities and income.
- Strong ethic and values: Our company is driven by a strong philosophy of respect for people and the environment.
- Diverse Experience: Engage with a variety of clients and stakeholders, enhancing your professional network and skills.
To Apply :
Send your resume and a brief cover letter highlighting your experience and motivation for the position to :
Mail subject : [CRM] Your Name
Tentative start date : Asap